Frequently Asked Questions
Faith Art Box of the Month: Auto-Ship
Ordering & Billing
Shipping & Returns
FAITH ART BOX OF THE MONTH: AUTO-SHIP
HOW DOES MEMBERSHIP WORK?
Our Auto Ship option provides you with automatic billing and shipment of each month's kit at retail price of $22.50 plus shipping. Creative Retreat Kits by Danielle Young Designs, LLC will continue billing until the customer cancels.
WHEN AND HOW WILL I BE BILLED?
We have two payment options: credit card or PayPal. Recurring orders are billed on the 5th of each month. Auto-Ship kits will continue billing until customer cancels.
WHAT ARE THE SHIPPING COSTS?
Shipping is based on weight and starts at $5.00 within the United States. Shipping to Canada begins at $14.00. Shipping rates are subject to change without notice.
HOW DO I CANCEL?
If for any reason you need to cancel your recurring orders, you may do so by logging into the shop and selecting the Account menu. Back to top
When will I be billed?
Can I return my order?
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Please see the black "Earn Rewards" tab to access your Rewards panel. This tab will be found on the far left side of your screen on a desktop, or at the bottom of your screen on a mobile device.HOW CAN I EARN POINTS
You can earn points through purchases and referring your friends!
WHAT CAN I REDEEM MY POINTS FOR?
Glad you asked! We want to make it easy and fun to redeem your hard-earned points. 500 Points = $5.00 off your next purchase.
HOW DO I REDEEM MY POINTS?
Simply visit the 'Get Rewards' tab to view your reward options and click the 'Redeem' button to redeem your reward.
HOW DO I CHECK MY POINTS BALANCE?
Your up-to-date points balance is always displayed in the top of this popup.
DO I HAVE TO ENROLL OR REGISTER IN INDIVIDUAL PROMOTIONS?
Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
HOW LONG WILL IT TAKE FOR POINTS TO POST TO MY ACCOUNT?
You should receive points in your account instantly once you complete a promotion!
DO MY POINTS EXPIRE?
Nope! Your points will never expire.
HOW MANY POINTS AM I ALLOWED TO REDEEM AT ONCE?
As many as you'd like! If you've got them, we want you to use them. However, you may only use one coupon code at a time. 500 points = $5 coupon code, 1,000 points = $10 coupon code, 1500 points = $15 coupon code.